Frequently Asked Questions
- Services
- Cancellation Policy
You can wear moisturiser and foundation but no under eye concealer, mascara, etc. I will require you to remove any makeup around your eye area before the start of your appointment. Come prepared with a clean face that I have spend more possible time on your lashes.
Avoid excessive moisture, humidity and sweat for the first 48 hours after your appointment. This includes long and steamy showers, saunas, hot tubs and hot yoga. You may shower however, please do not soak your new lashes. Avoid touching your lashes.
Believe it or not, there is an ideal way for sleeping with lash extensions. The best position: Sleep on your back (sorry for the bummer news to all you stomach sleepers!). This ensures that each precious lash will stay in place. If you're not a back sleeper, we know it may be tough to change your habits.
Realistically, it's more like 6 weeks for professional lash extensions with infills every two weeks and 4–5 weeks for home-applied individual lashes. No false lash will last if you don't take proper care of them — you need a good hygiene routine to get the most out of your lashes.
Because of the extra weight, some people may experience some heaviness of their lashes after the initial application. This sensation usually passes within a day as you become accustomed to the extensions. It is also worth noting that incorrect application or allergic responses to the glue might cause pain.
24-72 hours
It's true, getting your lash lift wet before the 24-hour mark can indeed impact the retention of the treatment. The solutions used for your lash lift need time to bond and set onto your lashes, and water may interfere with the process by breaking down the solution.
For appointments canceled or rescheduled within 24 hours of the appointment time, we charge 50% of the service total. “No-show” appointments will be charged 100%. For appointments canceled within 24 hours or “no-show” appointments, we charge 100% of the service total.
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